CHANGE FAILS WHEN PEOPLE ARE LEFT BEHIND
We help you build the trust, clarity, and cultural alignment needed to successfully land your change program—from boardroom to breakroom.
Trusted by leading international companies
We specialise in complex, high-stakes change that most teams would rather avoid.
Where missteps cost millions and resistance runs deep, our proven Change Playbook transforms confusion into clarity.
Enabling our clients to:
Earn stakeholder buy-in fast (without force)
Eliminate costly workarounds and delays
Drive adoption rates that actually stick
Protect program reputation and sponsor credibility
CHANGES WE LOVE TO LAND
System Rollouts
One of the biggest investments an organisation makes – and one of the riskiest. Our proven methodology engages users to ensure full - and enthusiastic - adoption of ERP and CRM systems, SAP modules, and more. Protect and get the most out of your investment.
Policy Launches
The foundation upon which you conduct (good) business, policies can be seen as dry, boring, or worse, ignored or fail to even register. But we’ve proven it’s possible to generate the kind of engagement that launches business-critical policies off the page and embeds them into daily life.
Process Changes
Daily habits are hard to break, and legacy processes (no matter how inefficient) are no different. By taking an approach that centres the humans at the helm, we can convert even the most cynical team member to a champion. Moving new business processes or target operating models from concept to reality.
HOW WE HELP:
THE CHANGE PLAYBOOK
Developed through decades of hands-on experience, our unique CHANGE PLAYBOOK provides a proven framework for transforming complicated initiatives into irresistible stakeholder engagement. Choose from three focused, high-impact solutions to meet you wherever you are in your change journey:
Health Check
You’ve got a plan and want to make sure it resonates with your culture and critical stakeholders?
We audit your existing change communication strategy, uncover blind spots, and deliver practical recommendations that increase adoption and reduce risk. Think smart refinements rather than wholesale rethinks.
Foundation
You want to lay the foundations for an effective, engaging change strategy that your in-house team can deliver?
We will guide you through our proven 7-sprint process, co-creating a clear, human-centred communication strategy that drives real adoption. Your team walks away with everything needed for successful implementation.
Activation
You’re looking for end-to-end support to deliver, land and measure your change program until go-live?
We create your custom toolbox, train your internal champions, and support the execution to ensure your program lands on-time, on-brand, on-message and on-budget.
HOW WE HELPED OTHERS
Sysmex | New Intranet
Syngenta | SAP S/4HANA transformation
Bauer | Cyber security campaign
(Draft) COSYN Lab | drops
(Draft) eNovice | Employer branding
(Draft) Deloitte | Social responsibility campaign
(Draft) EY | Content strategy & impact stories
(Draft) DB Schenker | Design sprint
(Draft) Bauer | SAP S/4HANA transformation
(Draft) Abbott | R&D strategy activation
"Having COSYN onboard was a game-changer. They effectively engaged stakeholders and transformed our IT project into a company-wide movement embraced by all leaders. Their creative strategies and innovative approach coupled with seamless delivery provided us with confidence and ensured a successful rollout."
Linda Soederberg, CIO SYMEX
OUR APPROACH
We start with understanding your people—their concerns, motivations, and needs—to create communications that truly resonate.
#1 Human Element at the Core
#3 Empowering Change Ownership
We equip non-communication experts to become confident architects of their own change communication, because lasting change must be owned from within.
Your organization's unique culture shapes our approach, ensuring messages feel authentic and aligned with your values.
#2 Culture-Aligned Strategy
#4 Impact-Driven Design
Every element of our program is designed with your strategic outcomes in mind, creating change that delivers measurable results.