Infographic: Change Heritage Radar — Diagnosing the Hidden Risks to Adoption

Stakeholders don't evaluate your program on its merits. They evaluate it against everything that came before it. The roadmap can be flawless, the business case airtight, and the steering committee fully aligned. But if the last three tech programs quietly disappeared without delivering on their promises, your new initiative inherits that history the moment it is announced. You didn't create the debt — but you are the one who has to pay it down.

This infographic introduces The Change Heritage Radar: a 4-step framework for diagnosing the specific patterns of past failure that are shaping how your current program is being received. It moves beyond generic resistance management to identify three distinct manifestations of organisational memory — Initiative Fatigue, Burned Terminology, and Trust Debt — and gives program teams a structured way to excavate, classify, and directly counter each one with actions, not communications.

Grounded in real observations from large-scale ERP and platform transformations, this guide helps CIOs, program sponsors, and change leads understand why silence in a Town Hall is not agreement, why the words you use can close down a conversation before it starts, and why the same global rollout can be remembered as a success in one region and a disaster in another. You will leave with a concrete set of proof points designed to demonstrate — credibly — that this time is genuinely different.

If your organisation has been through failed or abandoned tech programs before, the ghosts of those initiatives are already in the room. The only question is whether your team can see them.

Download the infographic below and start mapping the change heritage your program is up against — before it shapes the outcome without you.